We respect your privacy!
We know that your privacy is very important to you. That's why we protect any personal information, such as your name, address, e-mail address or phone number that you provide us with.
We do not share or sell your information to third parties.
When you are ready to place an order, you have to register with us. We do not use your personal information such as your name and your mailing address anywhere besides processing your order and providing you with highest quality customer service.
Collection and Use of Personal Information
- Purchase, order, return, exchange or request certain information about our products and services;
- Request a quote and/or purchase one of our kits for your home or office use;
- Sign up or register for loyalty club membership communications or offerings;
- Contact a Call Center or customer service desk;
- Visit or register with our Sites or participate in another feature of our Sites;
- Provide us with comments or suggestions;
- Creating an Account.
The registration information provides us with your name, your mailing address and your phone number, which we use for customer service purposes only. Creating an account also allows for an easier shopping experience by letting you order much more quickly and efficiently without entering your personal information again. Your email may be used for our promotions and announcements. You may opt-out by calling us.
Ordering: When you are placing an order, we ask you for your credit card information. Your credit card information acquired by our credit card processors strictly for the transactions that you place. Your credit card information does not go anywhere besides our credit processor, and your financial institution. If we have difficulty processing the order, your contact information is used to get in touch with you.
When you return previously purchased merchandise or request a refund or exchange, you may be asked to give your name, address, phone number. We collect this information to help prevent fraud.
Call Centers: When you call one of our Call Centers about a product, delivery, an installation, a billing question or for customer service, you may be asked for information that identifies you along with additional information we need to help us promptly answer your question, such as your name and address and a phone number where we might contact you. We may retain this information to assist you in the future.
Online Registration: Registration is an optional service provided by our Websites. You do not have to register to browse or shop online. When you register, you are asked for personal information such as your name, address, phone number, e-mail address, a password that you select. Your registration information may be used to help make your online shopping quicker and easier, by pre-filling certain parts of your shopping information.
Cookies / Usage Tracking: Cookies, which are a bits of data saved on your computer. Cookies provide us with general non-personal information to allow us to track visitors, and site viewing patterns. We keep the aggregate visitor / usage information without any kind of personal data for statistics and traffic analyze. This allows us to improve our web stores to your needs.
Special Offers: Our established members may receive special offers and discounts. If you wish to opt out from these mailings, please contact us.
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